Tag: Power Virtual Agents

bots, Power Virtual Agents, YouTUbe

Extending Power Virtual Agents using Azure Bot Framework Skills

In the past, I have talked about extending Power Virtual Agents (PVA) using Power Automate. While that is a great way to bring the 300+ Power Platform connectors to PVA, there are some other extensibility use cases that are better addressed using the Azure Bot Framework. Some of these opportunities include Adaptive Cards, multi-turn dialogs and integration with other live agent platforms where out of … Continue reading Extending Power Virtual Agents using Azure Bot Framework Skills

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#MicrosoftFlow, bots, Power Automate, Power Virtual Agents

Building a Power Virtual Agents Productivity BOT – Part 2 Get My Microsoft Planner Tasks Video

This video is a continuation of Part 1 where we built a Power Virtual Agents Productivity BOT. That BOT focused on retrieving a person’s meetings by making calls through the Microsoft Graph API. In this video we are are going to expand on our BOT, but this time are going to add retrieving Microsoft Planner Tasks that have not been completed. Within our architecture, a … Continue reading Building a Power Virtual Agents Productivity BOT – Part 2 Get My Microsoft Planner Tasks Video

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Creating Power Virtual Agents Topics Using Website FAQs Video

Lately I have been spending a lot of time learning about the new Power Platform BOT service called Power Virtual Agents. I love the simplicity of the tool, but also the extensibility by being able to include Authentication, calling flows and the ability to publish the BOT to many different channels like Teams and Slack. One feature I haven’t had a chance to test out … Continue reading Creating Power Virtual Agents Topics Using Website FAQs Video

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Extending RPA to Chatbots using Power Virtual Agents and Power Automate – UI Flows (Video)

In my last video we discussed how we can connect Power Virtual Agents to ServiceNow using Power Automate. In this video, we are going to enhance our chatbot to communicate with UI Flows, Microsoft’s RPA capability that is now found in Power Automate. Our scenario is that we have a legacy timesheet application that requires us to be on the corporate intranet in order to … Continue reading Extending RPA to Chatbots using Power Virtual Agents and Power Automate – UI Flows (Video)

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